The centre provides information on attractions, accommodation, events, dining, road conditions, and seasonal experiences throughout the Snowy Mountains and surrounding towns. Visitors can browse a selection of local products, souvenirs, maps, and guides, while learning more about the region's rich history, heritage, and natural landscapes.

Whether planning a snow holiday, a scenic drive, a fishing trip, or a journey through the region's charming villages, the Cooma Visitors Centre offers reliable, up-to-date information to help make the most of every visit. Additional services include fishing licence sales, discounted local national park passes, and assistance with family history and genealogy research.

Accredited as a Level 2 Visitor Information Centre, the Cooma Visitors Centre is committed to delivering high-quality visitor services and helping travellers connect with the people, places, and experiences that make the Snowy Monaro region unique.